I always have a positive experience at this location. This includes both purchasing a vehicle and with the service dept.

⭐⭐⭐⭐⭐ 5 Stars – Outstanding Experience! I couldn’t be happier with my car-buying experience! Not only did they give me an amazing deal, but the entire process was incredibly quick, easy, and stress-free! A huge shoutout to John Gutierrez, our salesman, for making the entire experience so smooth and enjoyable! He truly went above and beyond to make sure everything was taken care of. The best part? They delivered my brand-new car right to my door from another state the very next day! 🚗❤️ Talk about exceptional customer service! Thank you, John, for making this one of the easiest and best car-buying experiences ever! I highly recommend this dealership and especially John Gutierrez to anyone looking for a great deal and outstanding service!

Unfortunately, my experience with the service dept has gone downhill over the past several years. Notably, on my last oil change, I was told I needed two new batteries, after my concerns about a battery were poo poo'd at my previous appt. I took my car to a reputable repair shop. There, they informed me that I only needed a secondary battery... the primary tested very well. I had them replace it, at a cost $1,000 cheaper than Faricy Boys quoted me. At this recent appt, the customer service person literally shouted across the waiting room to tell me my car was ready. Not the type of service I expect from a dealership. Finally, even though I got the offending battery replaced and the main battery testing fine, the notes for this visit still indicate that I need to replace both batteries. Unsat.

Got me in on time, completed service to my satisfaction and provided a detailed invoice. Great job!

All of the staff were very polite, professional and service was done in a timely manner

I spent the day visiting several dealerships and experienced a wide range of sales approaches. Most were average, a few were disappointing, but one genuinely stood out. Patrick at Faricy was exceptional. From the beginning, there was no pressure, no sales pitch, and no unnecessary hovering. He simply handed me the keys to the vehicle I was interested in, told me to take it for a test drive on my own, and said to bring it back whenever I was ready. That was a stark contrast to another dealership, where the salesman accompanied me on a test drive of an STI and restricted the entire drive to a school zone, never exceeding 30 mph. It's difficult to evaluate a performance vehicle under those circumstances. Patrick treated me like an informed customer capable of making my own decisions. He answered every question I had, and when he didn't have an answer immediately, he went out of his way to track down the necessary information and paperwork. Ultimately, it wasn't a high-pressure sales tactic or a rehearsed pitch that earned my business. It was Patrick's professionalism, transparency, and willingness to let the vehicle speak for itself. I purchased the car today, and Patrick's approach was a major reason why. If I find myself in the market for another vehicle, Faricy will be my first call, and I would highly recommend Patrick to anyone looking for an exceptional car-buying experience.

They are very honest. Never have tried selling me something I didn’t need . Have been going here 8 years.

All in all the dealership has been well up. Until my last service. During my last service, they didn't rotate the tires or check the tire pressure like they were supposed to. They also didn't reset the oil light, and they spilled oil all over my engine bay and onto my exhaust manifold so it smelt like burnt oil and smoked until I could get it to the car wash and wash it off.

Very friendly employees. Surprised to get in for service the next day after calling. But have to wait for an indefinite time for a part to come in.

I had a major repair completed at Faricy Automotive (camshaft phasers replaced) for a 2019 F150 with 91K miles. They estimated a 2.5 day job & it only took 1.5. The service rep Patty did an excellent job keeping me up to date on the progress! I also was able to talk with the mechanic to get even more information about the repair. My truck runs like it’s brand new again!! I am so pleased with the work completed and would recommend Fraicy 100% for any maintenance one might need for their car or truck!

Very nice people and very friendly! Easy to talk to! And the service was great and are helping to get some things needed looked over !:)

Staff was friendly and efficient. All work was done satisfactory. And it was completed in a timely manner.

Everyone was very polite and helpful. They told us to plan on 2 hours and the completed the work and had us out in 1 hour. I would definitely continue buying our vehicles from Faricy Automotive.

Great friendly staff. Clean facilities and good communication during service. Only issue was the tech did not write up any findings.

It was good working with Danny. Thanks for taking care of me. It’s a nice Jeep and a good deal.