On vacation my truck at 8200 miles bows the transmission. Faricy took in my truck. They did zero towards their obligation per GM Customer Care to get me transportation back to Kansas. I flew home on my own dime. Kept my truck for 2 months with the ONLY communication being when I called them on status updates. My service tech was utterly inept and took a “this is all I can do attitude” instead of being determined to get things done and make things happen. Even when the truck was fixed after 2 months, he had made zero arrangements to get my truck back to Kansas, again per their obligation. Either my rep. Was towing the company line of, do as little as possible, or was just lazy about his work.

The very knowledgeable and friendly people make doing business at Faricy Ford a real pleasure

Friendly fast service. Service staff very helpful. We live in Leadville and used the shuttle service into town.

We are really chuffed with our vehicle. Aaron was really responsive and helpful throughout as was Jasmine in the finance department. We were able to complete everything remotely and have the vehicle delivered for us. Very smooth process!

Nice staff and efficient service. Happy with the entire experience except for this 15 word minimum 😉

My appointment was on time, executed expediently, and as far as I can tell to a high level of execution.

I always get my vehicle back with grease on the floor, seat, and ceiling where the mechanic grabs the rim to get in. I clean it up myself because I don’t trust them to do it. I only use them because of service reps knowledge

This is the friendliest dealership I have ever dealt with. They are very responsive to my needs and very reliable.

Small town, very friendly and knowledgeable about stock. Made the process simple and straight foward!

Wasted time getting my Jeep looked at because their “transmission guy” wasn’t working that day even though I set up the appointment weeks in advance. No very helpful service on top of that.

The staff was very thorough and my vehicle was finished very quickly. They even upload a video showing what your vehicle needs.

Faricy from the very beginning has been an example of what a vehicle dealership should be. I base this on the fact I've been driving & buying vehicles for 49 years now. They have been there when my vehicles need servicing. A quick check up a few days later after I've gotten my vehicle back. Ashley was very friendly & helpful during my last oil change. Not just to myself but to the other customers that were there for one thing or another. The store is always clean and welcoming. Water and a few snacks are available while waiting for services to be completed.

Interesting…battery dead day after service there…AAA testing it at 250 cold cranking amps and zero charge???? New battery needed…??

Purchased my car and fined first oil changed. Good Service and Ms. Gardner at reception desk was very friendly.

Courteous, helpful, and engaging with the customer. Services were taken care of in a timely manner. We will continue to use Faricy for our two vehicles.