Great scheduling and service. They always come through in getting me in to get it done.

Service was preformed and they got my truck back quickly. I highly recommend the service department.

Ripped off charged for something I had nothing to do with full coverage brand new truck did not cover it

The Service Department team is friendly and knowledgeable. Anthony is a rock star! The team of mechanics take excellent care of my car.

Denise in service was very helpful, knowledgeable and efficient in managing my Jeep Gladiator’s service needs. She even popped the hood and showed me exactly what the technicians did to correct my issues.

A very pleasant experience of buying a new car with a professional salesman with no pressure.

Great service and friendly staff. Completed a recall and multipoint vehicle inspection. I was given a printout with 4 items that needed attention. The printout explained what items needed to be repaired plus the costs associated with each item. I was very appreciative of that!

K.C. was great! We have purchased vehicles with him before, and we appreciate his knowledge and professionalism. Everyone at the dealership was courteous and nice to us. We appreciated all of you!

Faricy, sales consultant Gabe, and finance consultant Jem did a great job helping me with my recent used car purchase. Gabe didn’t try to sell me something I didn’t want- he was focused on my needs. Jem was straight forward and very knowledgeable about all the financial issues. They both were courteous and professional. We’ve always worked with Faricy for our Jeeps and have not been disappointed. Thank you for great service and answering all the questions!

They do a wonderful job of keeping me updated with progress along the way; always a good experience!

Professional, courteous, friendly, I always appreciate the staff. They go the extra mile to insure the work is complete.

Service department needs to sync up their front counter personnel with their online scheduling appointments. I stopped by the service department on Thursday the 17th to schedule an oil change, tire rotation, and recall notice for a software update (15 minute process) and told the first opening they had was Monday the 21st which wouldn't work for me. No other dates were available (unless I wanted to drop it off Friday 18t and they would try to work it in during the dayl) until the week of the Sept 26th when I would be out of town. I left believeling I would have to wait until my return in October. Being frustrated I left and when I got home logged into your online service website (out of curiosity, just to see if anything might be available there) and found a number of service appointments available there. I booked an appointment there for Sept 24th @ 7 am to get my 2023 Grand Cherokee L's oil changed, tire rotation, and software upgrade completed. I arrived on the 24th at approximately 6:45 am and checked in at 7 am after the doors were opened. I was told the required service would take approximately 1 1/2 hours. My vehicle left the check in area at 7:15 am and the service wasn't completed and I received my vehicle at 10:15 am 3 hours later. In the past my service at Faricy Boys has been exceptional and I've been very pleased, absolutely no complaints. I have one more prepaid service to complete, so I'll see how that goes before I seek elsewhere to get my vehicle serviced, like just west of you at AutoNation Dodge/Ram where I always had my 2015 Ram 1500 serviced for 15 years! Based on my recent service at Faricy Boys I would not recommend this dealership for any service... Now you know why I waited to complete this survey

Everything went as planned. Schedule time to pickup. Friendly and helpful..Enjoyed scheduling with Katelyn and Ashley our advisor.

Very caring of your needs on your vehicle. Eric is the Best. Always stays in contact with you how repairs are going.

Great service and friendly staff got our vehicle in asap and finished promptly good service and new tires.