The staff was very thorough and my vehicle was finished very quickly. They even upload a video showing what your vehicle needs.

Faricy from the very beginning has been an example of what a vehicle dealership should be. I base this on the fact I've been driving & buying vehicles for 49 years now. They have been there when my vehicles need servicing. A quick check up a few days later after I've gotten my vehicle back. Ashley was very friendly & helpful during my last oil change. Not just to myself but to the other customers that were there for one thing or another. The store is always clean and welcoming. Water and a few snacks are available while waiting for services to be completed.

Interesting…battery dead day after service there…AAA testing it at 250 cold cranking amps and zero charge???? New battery needed…??

Purchased my car and fined first oil changed. Good Service and Ms. Gardner at reception desk was very friendly.

Courteous, helpful, and engaging with the customer. Services were taken care of in a timely manner. We will continue to use Faricy for our two vehicles.

Wouldn't of been possible to get my dream jeep without the help of Gabe and Jem!

Can’t recommend Brandon Betchel enough! He made it incredibly easy to trade in my truck and get a new one. He was honest and upfront. If you’re looking for a new vehicle call Brandon!

These guys are very professional and helpful and quick to get to their work. At this point, my truck seems fixed, I have had a continuing problem with my truck and been stranded with my horses three times this year in a fairly new vehicle with only 100,000 miles. I’m disgusted with Ford trucks completely. I have also had a terrible experience with Faricy in the past. It seems they are mending their ways. This visit was a good one. That being said, I did have to.go in and negotiate at the end to get the price that I thought that I would be getting, which is why I gave them a 4. However, they went over and above and gave me an even better deal for my troubles. It felt a little bit like what happens when you go in and buy a car, the fact that I did that I have to negotiate for service. Which is a little uncomfortable. I would prefer my service prices to be a little more straightforward. The people that I interacted with this time were great.

Feel like the quality control of the service department is not being done properly. When you miss simple things as not filling the washer fluid reservoir, what else was missed! You can’t use the excuse of we had 22 oil changes to do that day and sometimes things get missed.

They are kind, courteous, compassionate and always professional. The quality of work done has been great and greatly appreciated.

Extremely easy going!! Communication with sales representatives was excellent! Very welcoming; will be referring a friend.

They took my appointment in a reasonable time and get the work done at a reasonable price. I recommend this dealer.

They don’t know how to do there job They don’t know how to fix one simple thing

I have used Faricy many times over the years from purchasing to service. I have always received personalized care for what I needed. I greatly appreciate their professionalism.

Very happy with their customer service as they listened to my complaint about an intermittent problem. They allowed a master tech to ride with me allowing me to reproduce the problem and have it subsequently fixed under the existing power train warranty. The issue was fixed while still under warranty. This will be the first stop I make when buying a new vehicle based on this kind of service.